Last updated: October 14, 2026

Whip Whop (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use and disclose personal information when you visit whipwhop.com, place an order, contact us or subscribe to our communications.

Information We Collect

Depending on how you interact with us, we collect:

Contact information, such as your name, email address, telephone number, and billing and shipping addresses.

Order information, including products purchased, transaction details and order history.

Information you provide through contact forms, wholesale inquiries, customer-support messages and other communications.

Communication preferences and records of your consent to receive marketing.

Technical information, such as IP address, browser type, device information, pages visited and interactions with our website.

Age or eligibility information when required for age-restricted products.

Payment providers process payment information according to their own privacy policies. Age-verification providers may request additional information under their own notices.

How We Use Information

We use personal information to:

Process payments, fulfill orders and provide shipping updates.

Respond to questions and resolve order issues.

Manage wholesale and distribution inquiries.

Send marketing communications when you have provided any required consent.

Operate, maintain and improve our website and services.

Verify eligibility for restricted products.

Detect fraud, protect our business and comply with applicable obligations.

How We Disclose Information

We disclose information as needed to service providers that support our business, including website hosting, customer relationship management, payment processing, shipping, customer support, email and text delivery, analytics and age verification.

We may also disclose information to comply with legal requirements, protect rights or safety, prevent fraud, or in connection with a merger, acquisition or transfer of our business.

Cookies and Tracking

Our website may use cookies and similar technologies to operate the site, remember preferences and understand website usage. If advertising tools are enabled, they may also collect information about your activity to measure or personalize advertising.

You can manage cookies through your browser settings and any privacy controls provided on our website. Blocking some cookies may affect site functionality.

Email and Text Communications

You can unsubscribe from marketing emails using the unsubscribe link in those messages.

If you subscribe to text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to marketing texts is not a condition of purchase.

We do not sell or share mobile telephone numbers, SMS opt-in information or consent records with third parties or affiliates for their own marketing or promotional purposes. We may provide this information to service providers solely to operate our messaging program.

SMS Opt-In Data Privacy

Text messaging opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes. This exclusion specifically applies to mobile phone numbers, SMS opt-in data, and messaging consent records. These details may only be shared with service providers as necessary to operate our messaging program.

Opting out of marketing does not prevent necessary order-related emails or other communications permitted by law.

Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes and meeting legal obligations.

We use reasonable safeguards to protect personal information. No method of transmission or storage is completely secure.

Your Privacy Choices

You can contact us to request access to, correction of or deletion of your personal information.

Depending on your location and applicable law, you may have additional rights, including rights to obtain a copy of your information, opt out of certain uses or disclosures, or appeal a privacy-request decision.

We may need to verify your identity before completing a request. Certain information may be retained where permitted or required by law.

Send requests to [email protected].

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has provided information, contact us so we can investigate and remove it as appropriate.

Medicated products are intended for adults 21 and older.

Third-Party Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this policy as our services or practices change. Updates will appear on this page with a revised date. We will provide additional notice when required.

Contact Us

Whip Whop
806 Green Valley Rd
Greensboro, NC 27408

Email: [email protected]

Customer Service: Monday–Friday, 9:00 AM–5:00 PM Eastern Time