Shipping & Returns

SHIPPING & RETURNS

Find information about order processing, delivery and what to do if something isn’t right with your order.

Order processing time

In-stock orders typically ship within 1–3 business days. Business days are Monday–Friday, excluding holidays. Processing time is separate from carrier delivery time.

Any preorder or backorder timing will be stated before purchase.

Shipping carriers

We select a shipping carrier based on your order and delivery location. You’ll receive a shipping confirmation with tracking information once your order ships.

Shipping prices

Shipping charges are displayed at checkout before payment and depend on your order and delivery address.

Free-shipping threshold

Any available free-shipping offer, including its minimum purchase amount and exclusions, will be displayed before checkout.

Please review the terms of the applicable offer before placing your order.

Damaged or missing shipments

If your order arrives damaged or appears to be missing, contact [email protected] promptly with your order number and a description of the issue.

For damaged deliveries, include photos of the packaging and affected cans, and keep the packaging while we review your claim.

Do not consume leaking or damaged products.

Incorrect orders

Received the wrong product or quantity? Contact [email protected] with your order number and photos of what arrived.

Keep the items unopened while we arrange a resolution. If we made an error, we’ll provide the correct items or an appropriate refund at no additional cost.

Consumable product return restrictions

We do not accept returns for a change of mind or taste preference.

This does not affect assistance for damaged, defective or incorrectly supplied products, or any rights you may have under applicable law.

Medicated product shipping restrictions

The Medicated version contains THC and is intended for adults aged 21 and older.

Shipping availability depends on the product and destination. We do not ship Medicated products to restricted destinations. Age verification may be required.

Medicated products are subject to applicable laws and destination-specific eligibility requirements.

State eligibility

Medicated products are available only in destinations approved for the specific product.

Please contact [email protected] if you have questions about availability at your address.

Customers are responsible for ensuring that purchasing and receiving these products is lawful in their location.

Refund processing

Approved refunds are issued to the original payment method within 5 business days.

Your bank or payment provider may require additional time to post the credit. We’ll notify you when the refund has been issued.

MEDICATED SHIPPING NOTE

The Medicated version is age-restricted (21+) and subject to state-by-state shipping eligibility. Sales are currently disabled. Final shipping restrictions will be published here before launch.