Last updated: October 14, 2026

These Terms & Conditions govern your use of whipwhop.com and purchases from Whip Whop (“we,” “us,” or “our”). By accessing our website or placing an order, you agree to these terms. If you do not agree, do not use our website or place an order.

1. Product Information

Whip Whop offers ready-to-drink espresso products in Medicated and Non-Medicated versions.

Medicated products contain THC. Non-Medicated products contain no THC. Both versions contain caffeine.

Please review the applicable product description, ingredients, warnings, serving instructions and product label before purchasing or consuming any product. Product images are illustrative, and packaging or product presentation may change.

2. Age Requirements and Product Eligibility

Medicated products are intended for adults aged 21 and older. You must meet applicable age and eligibility requirements to purchase or receive Medicated products.

The availability of Medicated products depends on the specific product and delivery destination. We do not ship Medicated products to restricted destinations. Age verification may be required before purchase or delivery.

You are responsible for ensuring that purchasing, possessing and receiving any product is lawful in your location.

3. Orders and Acceptance

When you place an order, you submit an offer to purchase the selected products.

We reserve the right to accept, decline, cancel or limit an order where permitted by law, including when a product is unavailable, payment cannot be processed, eligibility requirements are not met, shipping restrictions apply or an order appears fraudulent.

If we cancel an order after payment has been collected, we will arrange any applicable refund in accordance with our refund policy and applicable law.

Please review your order details carefully before completing your purchase.

4. Pricing and Payment

Product prices and applicable shipping charges are displayed at checkout before payment.

We reserve the right to correct pricing or listing errors and update product prices where permitted by law. Any applicable taxes and additional charges will be displayed before you complete your purchase.

Payments may be processed by third-party payment providers and are subject to their applicable terms and privacy policies.

You agree to provide accurate billing, shipping and contact information when placing an order.

5. Shipping and Delivery

In-stock orders typically ship within 1–3 business days. Business days are Monday through Friday, excluding holidays. Order processing time is separate from carrier delivery time.

Any preorder or backorder timing will be stated before purchase.

We select a shipping carrier based on your order and delivery location. You will receive a shipping confirmation with tracking information once your order ships.

Shipping charges are displayed at checkout before payment and depend on your order and delivery address. Any available free-shipping offer, including its minimum purchase amount and exclusions, will be displayed before checkout.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier operations, weather, regulatory restrictions or other circumstances outside our control.

Medicated and Non-Medicated products may have different shipping restrictions and eligibility requirements.

6. Damaged, Missing or Incorrect Shipments

If your order arrives damaged, appears to be missing or contains an incorrect product or quantity, contact [email protected] promptly with your order number and a description of the issue.

For damaged deliveries, include photos of the packaging and affected cans, and keep the packaging while we review your claim.

Do not consume leaking or damaged products.

If you receive an incorrect product or quantity, keep the items unopened while we arrange a resolution.

If we made an error, we will provide the correct items or an appropriate refund at no additional cost, subject to applicable law.

7. Returns and Refunds

We do not accept returns for a change of mind or taste preference. This does not affect assistance for damaged, defective or incorrectly supplied products or any rights you may have under applicable law.

Contact us before sending any products back. Do not return products without contacting us first.

Approved refunds are issued to the original payment method within 5 business days. Your bank or payment provider may require additional time to post the credit.

We will notify you when an approved refund has been issued.

8. Product Safety and Responsible Consumption

Always follow product labels, ingredients, warnings and serving instructions.

Medicated products contain THC and may cause impairment. Do not drive, operate machinery or perform activities requiring full attention after consuming THC-containing products.

Keep all products securely stored and out of reach of children and pets.

Both Medicated and Non-Medicated products contain caffeine. Consider your caffeine intake and applicable product warnings before consumption.

Do not consume leaking, damaged or improperly stored products.

If you have questions about a product's ingredients or suitability, contact us before consuming it.

9. Website Use

You agree to use our website only for lawful purposes. You must not:

Violate applicable laws or regulations.

Attempt unauthorized access to our website, accounts or systems.

Interfere with the security or functionality of our website.

Submit false, misleading or fraudulent information.

Use our website to infringe the rights of others.

Introduce malicious code or attempt to disrupt our services.

We may restrict or suspend access where reasonably necessary and permitted by law.

10. Intellectual Property

Website content, including text, graphics, logos, product images, branding and other materials, belongs to Whip Whop or its respective rights holders unless otherwise stated.

You may not reproduce, distribute, modify or commercially use website content without prior authorization, except where permitted by law.

Nothing in these terms transfers ownership of our intellectual property to you.

11. Third-Party Services

Our website may use or link to third-party websites and services, including payment processors, shipping providers, analytics services and other external platforms.

Third-party services operate under their own terms and privacy policies. We are not responsible for services or websites that we do not control, subject to applicable law.

12. Disclaimer of Warranties

To the extent permitted by law, our website and its content are provided on an “as available” basis.

We do not guarantee that website access will always be uninterrupted, error-free or available at all times.

Product information is provided to help customers make informed decisions. Always refer to the applicable product label and warnings.

Nothing in these terms excludes any warranty or consumer right that cannot lawfully be excluded.

13. Limitation of Liability

To the extent permitted by applicable law, Whip Whop will not be liable for indirect, incidental, special or consequential damages arising from website use or product purchases.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded.

14. Privacy

Our collection, use, retention and disclosure of personal information are described in our Privacy Policy.

Please review our Privacy Policy to understand how we handle personal information, including information related to orders, customer communications and SMS messaging consent.

15. Email and Text Message Communications

We may send transactional communications relating to your orders, purchases, shipping, customer service and other necessary service matters.

Marketing communications are sent only where any required consent has been obtained. You can unsubscribe from marketing emails by using the unsubscribe link included in the message.

SMS Messaging Program

If you opt in to receive text messages from Whip Whop, the following terms apply.

Program Name: Whip Whop SMS Notifications

Program Description: Depending on the consent provided, messages may include order updates, customer service communications, promotional offers and marketing messages.

Message Frequency: Message frequency varies depending on your interactions with us and the messaging program you select.

Message and Data Rates: Message and data rates may apply to messages sent to you by us and messages you send to us.

Opt-Out Instructions: You can opt out of marketing text messages at any time by replying STOP to a message. After opting out, you may receive a confirmation message.